Chainalysis Outage History
Chainalysis is up right nowPingoru has recorded 54 incidents for Chainalysis: 54 in the last 12 months and 13 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 223 of 720 (31%) |
| May 2026 | 7 | 427 of 744 (57%) |
| June 2026 | 6 | 87 of 720 (12%) |
| July 2026 | 6 | 54 of 744 (7%) |
| August 2026 | 2 | 4 of 744 (1%) |
| September 2026 | 7 | 286 of 720 (40%) |
| October 2026 | 3 | 23 of 591 (4%) |
Incidents, newest first
Notice May 20, 2026 Plasma and SUI Data Delay in Reactor 4h 12m Reactor
Started May 20, 2026, 06:31 PM UTC· resolved May 20, 2026, 10:43 PM UTC
- monitoring May 20, 2026, 06:31 PM UTC
Plasma is currently experiencing data delays in Reactor. We are monitoring this issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at 23:00 UTC
- monitoring May 20, 2026, 09:49 PM UTC
The SUI delay has recovered. We are still monitoring Plasma delays. We are continuing to monitor this issue and share information as it becomes available. Please reach out to [email protected] for any questions. Next update at 23:00 UTC.
- resolved May 20, 2026, 10:43 PM UTC
This incident has been resolved.
Minor May 13, 2026 Reactor and KYT not loading correctly 2d 2h Reactor
Started May 13, 2026, 11:39 AM UTC· resolved May 15, 2026, 01:57 PM UTC
- investigating May 13, 2026, 11:39 AM UTC
We are currently investigating an issue preventing users from logging in to their Reactor accounts. We will provide further updates as more information becomes available. Next update at 16:00 UTC
- monitoring May 13, 2026, 12:34 PM UTC
Reactor and KYT are now functioning as expected, and users should now be able to access their accounts. We will continue to monitor our systems to ensure stability. If you experience any further issues with either Reactor or KYT, please reach out directly to [email protected]. Next update at 16:00 UTC
- monitoring May 13, 2026, 04:20 PM UTC
We will continue monitoring this issue to ensure users have full access to their accounts. If you experience any further issues with either Reactor or KYT, please reach out directly to [email protected].
- resolved May 15, 2026, 01:57 PM UTC
This incident has been resolved. If you experience any further issues, please contact us at [email protected].
Notice May 12, 2026 BCH Data Delay in Reactor and KYT 1h 44m Reactor, KYT UI
Started May 12, 2026, 10:06 AM UTC· resolved May 12, 2026, 11:50 AM UTC
- investigating May 12, 2026, 10:06 AM UTC
BCH is currently experiencing data delays in Reactor and KYT. We are investigating the issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at 14:00 UTC
- resolved May 12, 2026, 11:50 AM UTC
This incident has been resolved. Reactor data is current, and transfers are processed without delays in KYT. If you encounter further delays with BCH, please reach out to [email protected]
Minor May 8, 2026 KYT behavioral alerts not available in UI and API 5d KYT API, KYT UI
Started May 08, 2026, 07:14 PM UTC· resolved May 13, 2026, 07:32 PM UTC
- identified May 08, 2026, 07:14 PM UTC
We are currently experiencing an issue with behavioral alerts. The alerts are generating, but not available in the KYT UI or API. We have identified the issue and are working on a fix. Next update at 23:00 UTC.
- identified May 08, 2026, 11:01 PM UTC
We are continuing to work on a fix for this issue. Please reach out to [email protected] if you have any questions in the meantime. Next update at 14:00 UTC on Monday, April 11th.
- identified May 11, 2026, 02:12 AM UTC
We are continuing to work on a fix for this issue. Please reach out to [email protected] if you have any questions in the meantime. Next update at 14:00 UTC on Monday, May 11th.
- identified May 11, 2026, 04:34 PM UTC
We have deployed a fix, and the issue is no longer occurring for new alerts. We are now working on backfilling the affected alerts. Next update at 23:00 UTC.
- identified May 11, 2026, 11:01 PM UTC
We are continuing to work on backfilling affected alerts. Next update at 15:00 UTC on May 12th.
- identified May 12, 2026, 03:03 PM UTC
We are continuing to work on backfilling affected alerts. Next update at 18:00 UTC on May 12th.
- identified May 12, 2026, 06:07 PM UTC
We are continuing to work on backfilling affected alerts. Next update at 15:00 UTC on May 13th.
- identified May 13, 2026, 02:40 PM UTC
We are continuing to work on backfilling affected alerts. Next update at 18:00 UTC on May 13th.
- identified May 13, 2026, 06:01 PM UTC
We are continuing to work on backfilling affected alerts. Next update at 15:00 UTC on May 14th.
- resolved May 13, 2026, 07:32 PM UTC
All affected alerts have been backfilled. Please reach out to [email protected] if you have any questions.
Minor April 23, 2026 Plasma Data Delay in Reactor 22d 8h Reactor
Started Apr 23, 2026, 09:29 AM UTC· resolved May 15, 2026, 05:31 PM UTC
- investigating Apr 23, 2026, 09:29 AM UTC
Reactor is currently experiencing data delays on the Plasma network. We are investigating the issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at 13:00 UTC
- identified Apr 23, 2026, 12:59 PM UTC
Plasma remains delayed in Reactor. The issue has been identified, and data continues to catch up as our team works towards a resolution. We will provide further updates as more information becomes available. Please reach out to [email protected] for any questions. Next update at 17:00 UTC
- identified Apr 23, 2026, 04:28 PM UTC
Plasma remains delayed in Reactor. We are actively ingesting large blocks as part of the catch-up process, and data is continuing to backfill. Our team is working toward full recovery and will share further updates as progress continues. Please reach out to [email protected] for any questions.
- monitoring Apr 24, 2026, 10:44 AM UTC
Reactor data for Plasma is now up to date. We are continuing to monitor to ensure stability. Please contact [email protected] if you have any questions.
- resolved May 15, 2026, 05:31 PM UTC
Reactor data for Plasma is now up to date and stable. Please contact [email protected] if you have any questions.
Notice April 22, 2026 Sui Data Delay in Reactor 14h 56m Reactor
Started Apr 22, 2026, 05:06 AM UTC· resolved Apr 22, 2026, 08:02 PM UTC
- investigating Apr 22, 2026, 05:06 AM UTC
Reactor is currently experiencing data delays on the Sui network. We are investigating the issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at 7 am UTC
- investigating Apr 22, 2026, 07:06 AM UTC
We are still investigating the issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at 11am UTC
- identified Apr 22, 2026, 11:16 AM UTC
Reactor data for SUI is now at the tip, and the team is identifying any prior data that needs patching. Root cause still under investigation. Please reach out to [email protected] for any questions. Next update at 3 pm UTC
- monitoring Apr 22, 2026, 02:18 PM UTC
Reactor data for SUI is now at the tip, and all discovered gaps have been patched. Root cause is still under investigation. Please reach out to [email protected] for any questions. Next update at 6 pm UTC
- monitoring Apr 22, 2026, 04:48 PM UTC
We are continuing to monitor to ensure stability. Please contact [email protected] if you have any questions. Next update at 12AM UTC.
- resolved Apr 22, 2026, 08:02 PM UTC
This incident has been resolved.
Notice March 27, 2026 Arbitrum Transfer Processing Delays 15h 43m KYT API
Started Mar 27, 2026, 04:47 AM UTC· resolved Mar 27, 2026, 08:30 PM UTC
- identified Mar 27, 2026, 04:47 AM UTC
We are currently experiencing delays in processing Arbitrum transfers. Impact: Some transfers may be accepted but not completed. Our team is actively investigating and working to resolve this as quickly as possible. We’ll share updates as we learn more.
- monitoring Mar 27, 2026, 07:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 27, 2026, 08:30 PM UTC
This incident has been resolved.
Minor March 24, 2026 Tron Data Delay in KYT and Reactor 5h 57m KYT API, Reactor
Started Mar 24, 2026, 05:02 PM UTC· resolved Mar 24, 2026, 11:00 PM UTC
- investigating Mar 24, 2026, 05:02 PM UTC
Tron data is currently delayed in both KYT and Reactor. We are investigating, and we will share any details as they become available. Next update at 21:00 UTC.
- identified Mar 24, 2026, 08:23 PM UTC
Tron data is back at tip in Reactor. New KYT transfers should register without issue, while any failed KYT transfers are currently being reprocessed. No action is required from customers at this time. Next update at 00:00 UTC.
- resolved Mar 24, 2026, 11:00 PM UTC
This incident has been resolved. Any failed KYT transfers have now been reprocessed. Please reach out to [email protected] if you have any questions or require further assistance.
Notice March 24, 2026 Reactor Outage 17m Reactor
Started Mar 24, 2026, 03:05 PM UTC· resolved Mar 24, 2026, 03:22 PM UTC
- resolved Mar 24, 2026, 05:18 PM UTC
Reactor experienced an outage between 15:05 UTC and 15:22 UTC. During this time, some customers may have been unable to access graphs. The issue has since been resolved. Please contact [email protected] if you have any questions or need further assistance.
Minor March 11, 2026 Degraded Performance — Next Generation Graphs in Reactor 2h 11m Reactor
Started Mar 11, 2026, 09:23 AM UTC· resolved Mar 11, 2026, 11:35 AM UTC
- monitoring Mar 11, 2026, 09:23 AM UTC
We are aware of an issue that impacted Next Generation Graphs in Reactor. Users may have experienced errors when attempting to load graphs. A fix has been deployed to production. Graph functionality has been restored and we are monitoring to confirm stability across all affected services. Some KYT customers may also have experience intermittent errors related to graph rendering during this time.
- resolved Mar 11, 2026, 11:35 AM UTC
We can confirm this has now been fully resolved. If you experience any issues at all, please reach out [email protected]
Notice March 10, 2026 KYT Processing Delay 1h 40m KYT API
Started Mar 10, 2026, 04:53 AM UTC· resolved Mar 10, 2026, 06:33 AM UTC
- resolved Mar 10, 2026, 06:56 AM UTC
Between 4:53 UTC and 6:33 UTC, some KYT transfer processing experienced delays of up to 20 minutes. The issue has been fully resolved, and transfer processing is operating normally. If you continue to experience any issues, please contact [email protected].
Notice March 6, 2026 Stellar Data Delay in Reactor 1h 43m Reactor
Started Mar 06, 2026, 01:30 AM UTC· resolved Mar 06, 2026, 03:13 AM UTC
- investigating Mar 06, 2026, 01:30 AM UTC
Stellar is currently behind tip in Reactor. We are investigating the issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at 03:00 UTC.
- resolved Mar 06, 2026, 03:13 AM UTC
This incident has been resolved. If you experience any further issues, please reach out to [email protected]
Notice March 3, 2026 KYT Data Delay 50m KYT API, KYT UI
Started Mar 03, 2026, 01:52 PM UTC· resolved Mar 03, 2026, 02:42 PM UTC
- resolved Mar 03, 2026, 03:23 PM UTC
Between 13:52 and 14:42 UTC, KYT transfer processing experienced delays of up to 40 minutes. The issue has been fully resolved, and transfer processing is operating normally. If you continue to experience any issues, please contact [email protected].
Minor February 24, 2026 Reactor Data Delay 1d 1h Reactor
Started Feb 24, 2026, 01:45 PM UTC· resolved Feb 25, 2026, 03:02 PM UTC
- identified Feb 24, 2026, 01:45 PM UTC
Tron data in Reactor is currently running approximately 1 hour behind tip. This delay is due to the processing of a high volume of cluster label updates. No customer action is required — data will catch up automatically as processing completes. Please reach out to [email protected] for any questions. Next update at 16:00 UTC.
- monitoring Feb 24, 2026, 04:04 PM UTC
We have resolved the data delay and Tron data in Reactor is back to tip. We will monitor the results for the next few hours to ensure stability in the system. If you are encountering issues or have any quesitons please reach out to [email protected]. Next update at 19:00 UTC.
- monitoring Feb 24, 2026, 04:18 PM UTC
The TON, BNB Smart Chain, and Solana networks are currently experiencing delays in Reactor. TON and BNB Smart Chain are now fully at tip. Solana remains approximately 2 hours behind tip. The delay is due to large labeling updates currently being processed by Chainalysis. Next update at 19:00 UTC.
- monitoring Feb 24, 2026, 07:16 PM UTC
Solana is approaching tip and continues to make steady progress. We are monitoring performance closely and will provide further updates if anything changes. If you are encountering issues or have any quesitons please reach out to [email protected].
- monitoring Feb 25, 2026, 01:54 AM UTC
Solana is now up to tip. We are monitoring performance closely to ensure stability. If you encounter any issues or have any questions, please reach out to [email protected]. Next update at 15:00 UTC
- resolved Feb 25, 2026, 03:02 PM UTC
This incident has been resolved. If you experience any further issues, please reach out to [email protected]
Notice February 23, 2026 Plasma Blockchain Delay 22h 53m Reactor
Started Feb 23, 2026, 11:06 AM UTC· resolved Feb 24, 2026, 10:00 AM UTC
- resolved Feb 23, 2026, 11:06 AM UTC
Due to data refreshes, we experienced delays on transfers for the Plasma Blockchain in Reactor between 14:00 UTC on February 20th and 10:00 AM on February 23rd. The team has mitigated the observed impact, and all products have up-to-date data. If you experience any issues, please reach out to [email protected].
Minor January 14, 2026 KYT Custom Group Search Degradation 1d KYT UI
Started Jan 14, 2026, 10:04 AM UTC· resolved Jan 15, 2026, 10:29 AM UTC
- investigating Jan 14, 2026, 10:04 AM UTC
Investigating an issue where KYT Custom Group search may fail to return results, impacting the ability to create or update Custom Groups. Some customers may be affected. We are actively investigating and will provide updates.
- monitoring Jan 14, 2026, 04:41 PM UTC
A fix has been deployed for the issue affecting KYT Custom Group search results. Customers should now be able to create and update Custom Groups as usual. We’re continuing to monitor the system to confirm everything remains stable.
- resolved Jan 15, 2026, 10:29 AM UTC
This issue has now been resolved. If you have any issues, reach out to [email protected]
Notice December 19, 2025 KYT Alert Status issue when bulk actioning alerts 4d 22h KYT UI
Started Dec 19, 2025, 03:37 PM UTC· resolved Dec 24, 2025, 01:41 PM UTC
- monitoring Dec 19, 2025, 03:37 PM UTC
We have identified an issue with the “Actions” button when performing bulk actions on KYT alerts that occurred between 15:30 UTC on 18 December 2025 and 13:00 UTC on 19 December 2025. Some users reported experiencing an issue whereby using the button to bulk action alerts from under the Alerts table of the User profile page or from the Main Alerts page resulted in KYT incorrectly actioning multiple alerts from multiple users. We have resolved the issue and the feature is working as intended again. We are monitoring the issue and will provide further updates when more information becomes available. If you experience any issues with the "Actions" button, please contact [email protected] Next update at 17:30 UTC
- monitoring Dec 19, 2025, 05:41 PM UTC
We are continuing to monitor the situation to ensure stability. Please reach out to [email protected] if you need further assistance. Next update at 22:00 UTC.
- monitoring Dec 19, 2025, 09:16 PM UTC
We are now working to rectify any alert statuses that were affected by this issue. Next update at 10:00 UTC on December 22nd.
- monitoring Dec 22, 2025, 10:00 AM UTC
We are continuing to correct alert statuses impacted by this issue. At this time, we do not have an estimated completion timeline, but we will share updates as soon as they become available. Next update at 14:00 UTC.
- monitoring Dec 22, 2025, 04:35 PM UTC
We need more time to correct the alert statuses impacted by this issue and to investigate further in order to provide additional details. If you have any questions or concerns, please reach out to [email protected] Next update at 14:00 UTC on Tuesday 23rd December.
- monitoring Dec 23, 2025, 01:54 PM UTC
We have identified a list of customers who may have been impacted by this issue. As we continue to refine the list of affected alerts, we will begin outreach to individual customers to discuss remediation options. We will provide an update once outreach has concluded. Next update at 14:00 UTC on Wednesday 24th December.
- resolved Dec 24, 2025, 01:41 PM UTC
From an Engineering side this incident has been resolved and all services are operating as expected. We have identified a final list of customers whose alerts may have been impacted and are finalising customer communications with appropriate internal stakeholders. We will proactively reach out to any customers we believe were affected to discuss next steps. If you experience any issues at all, please reach out to [email protected]
Minor December 18, 2025 XRP and TON delays in KYT 3h 35m KYT API
Started Dec 18, 2025, 09:05 PM UTC· resolved Dec 19, 2025, 12:41 AM UTC
- identified Dec 18, 2025, 09:05 PM UTC
XRP and TON transfer processing was delayed in KYT between 13:30 UTC and 17:30 UTC. We have identified the issue and are reprocessing any affected transfers. No action is required from customers. Next update at 01:00 UTC on December 19th.
- resolved Dec 19, 2025, 12:41 AM UTC
This incident has been resolved. Any previously failed transfers have been successfully reprocessed. If you experience any further issues, please contact [email protected].
Minor December 15, 2025 TON delay in Reactor 4h 2m Reactor
Started Dec 15, 2025, 11:07 AM UTC· resolved Dec 15, 2025, 03:10 PM UTC
- investigating Dec 15, 2025, 11:07 AM UTC
Our team have noticed and are investigating node-provider related issues that is resulting in a delay of around three hours with TON in Reactor. Currently, there is no workaround we can provide for this. As we have more details we will share them. Next update will be at 14:00 UTC.
- identified Dec 15, 2025, 11:57 AM UTC
Our team can confirm that the node-provider related issues have been resolved and that TON is now at tip on Reactor, we are automatically retrying any failed KYT transactions for TON. Next expected updated at 14:00 UTC
- identified Dec 15, 2025, 01:58 PM UTC
We are continuing to Monitor the stability of the node-provider for TON and are actively retrying any failed KYT transactions Next expected updated at 17:00 UTC
- resolved Dec 15, 2025, 03:10 PM UTC
This incident has been resolved. Any previously failed transfers have been successfully reprocessed. If you experience any further issues, please contact [email protected].
Critical December 5, 2025 Reactor and KYT Outage 4h 8m KYT API, Reactor, KYT UI, Entities
Started Dec 05, 2025, 09:08 AM UTC· resolved Dec 05, 2025, 01:17 PM UTC
- identified Dec 05, 2025, 09:08 AM UTC
We have identified an outage affecting all our products due to an unexpected outage with Cloudflare: https://www.cloudflarestatus.com/ We are working on a solution to reinstate access and will provide more details as soon as we have them. We have no workaround to share at this time. Next update at 11:00 UTC
- monitoring Dec 05, 2025, 09:17 AM UTC
Cloudfare has implemented a fix, and our products are back up and running. We will continue to monitor the system closely to ensure stability. If you are still experiencing delays, please reach out to [email protected]. Next update at 14:00 UTC
- monitoring Dec 05, 2025, 10:09 AM UTC
We are continuing to monitor for any further issues. Next update at 14:00 UTC
- resolved Dec 05, 2025, 01:17 PM UTC
After extensive monitoring over the past few hours, we are confident that the incident has now been resolved and all our systems are operating as expected. If you experience any issues, please reach out to [email protected].
Notice December 2, 2025 KYT processing delays 5h 8m
Started Dec 02, 2025, 11:42 AM UTC· resolved Dec 02, 2025, 04:51 PM UTC
- investigating Dec 02, 2025, 11:42 AM UTC
We are investigating reports of delays to KYT processing; more details to follow as we understand the customer impact. Thank you!
- monitoring Dec 02, 2025, 12:13 PM UTC
We have deployed a fix to our processing pipeline, and performance has now returned to normal levels. Customers should no longer experience any delays in data processing. We will continue to monitor the system closely to ensure stability and provide further updates when this incident can be classed as fully resolved. If you are still experiencing delays, please reach out to [email protected].
- monitoring Dec 02, 2025, 02:53 PM UTC
We will continue to monitor the system closely and will provide further updates when this incident has been resolved. If you need any further assistance, please reach out to [email protected].
- resolved Dec 02, 2025, 04:51 PM UTC
This incident has now been resolved. If you experience any issues, please reach out to [email protected].
Minor November 13, 2025 KYT API Errors on Withdrawal Attempts Endpoint 41m KYT API
Started Nov 13, 2025, 10:12 PM UTC· resolved Nov 13, 2025, 10:54 PM UTC
- monitoring Nov 13, 2025, 10:12 PM UTC
The KYT withdrawal attempts endpoint experienced an increased 500s error rate between 21:36 UTC and 21:53 UTC today. We have implemented a solution that has reduced the error rate. We will monitor the situation to ensure stability. Next update at 10:00 UTC on November 14th.
- resolved Nov 13, 2025, 10:54 PM UTC
This incident has been resolved. Please reach out to [email protected] if you require assistance or have any questions.
Notice November 5, 2025 Intermittent Service Disruption 1h 59m
Started Nov 05, 2025, 09:22 AM UTC· resolved Nov 05, 2025, 11:22 AM UTC
- monitoring Nov 05, 2025, 09:22 AM UTC
Reactor + KYT products were impacted by a brief disruption today from UTC 09:09 - UTC 09:20. Currently, all products are operational. If you are having trouble accessing the products, please try clearing the browser cache. If you have any other questions, please feel free to contact [email protected].
- resolved Nov 05, 2025, 11:22 AM UTC
This incident has been resolved and all services are fully operational. Customers may have experienced KYT API interruptions during UTC 09:09 and UTC 09:20. Please resubmit any transfers or withdrawals that did not go through during this time. If you require further assistance, please reach out to [email protected].
Major October 31, 2025 KYT UI and API Outage 1h 57m KYT UI
Started Oct 31, 2025, 02:29 PM UTC· resolved Oct 31, 2025, 04:27 PM UTC
- investigating Oct 31, 2025, 02:29 PM UTC
We are currently investigating a KYT outage affecting both the UI and API. We will provide more details as soon as we have them. We have no workaround to share at this time. Next update at 15:00 UTC
- identified Oct 31, 2025, 03:02 PM UTC
We’ve identified the root cause of this issue and are actively working to implement a fix. Whilst the KYT UI is still down, some services have returned to normal (alerts APIs), and it appears that transfer APIs were unaffected by this incident. Other services are actively coming back online, and we expect all APIs to be back up and running momentarily. We will continue to monitor this and work to ensure services are restored to a healthy state. Next update at 17:00 UTC
- monitoring Oct 31, 2025, 03:42 PM UTC
The issue has been resolved, and the KYT UI and APIs are now fully operational. We will continue to monitor the system performance, but if you are still experiencing any issues, please contact us at [email protected] Next update at 18:00 UTC
- resolved Oct 31, 2025, 04:27 PM UTC
This incident has been resolved. We have confirmed that all services are fully operational. Should you continue to experience any issues, please contact the Support Team at [email protected].