Resolved after 4 hours 2 minutes, affecting Reactor, on December 15, 2025.
This incident has been resolved. Any previously failed transfers have been successfully reprocessed. If you experience any further issues, please contact [email protected].
Affected components
Update timeline
- investigating Dec 15, 2025, 11:07 AM UTC
Our team have noticed and are investigating node-provider related issues that is resulting in a delay of around three hours with TON in Reactor. Currently, there is no workaround we can provide for this. As we have more details we will share them. Next update will be at 14:00 UTC.
- identified Dec 15, 2025, 11:57 AM UTC
Our team can confirm that the node-provider related issues have been resolved and that TON is now at tip on Reactor, we are automatically retrying any failed KYT transactions for TON. Next expected updated at 14:00 UTC
- identified Dec 15, 2025, 01:58 PM UTC
We are continuing to Monitor the stability of the node-provider for TON and are actively retrying any failed KYT transactions Next expected updated at 17:00 UTC
- resolved Dec 15, 2025, 03:10 PM UTC
This incident has been resolved. Any previously failed transfers have been successfully reprocessed. If you experience any further issues, please contact [email protected].
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