Chainalysis incident

Hexagate: Solana alerts delayed

Resolved after 9 hours 38 minutes, affecting Hexagate, on September 29, 2026.

resolved Sep 30, 2026, 06:46 AM UTC

This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.

Started
Sep 29, 2026, 09:08 PM UTC
Resolved
Sep 30, 2026, 06:46 AM UTC
Duration
9h 38m
Detected by Pingoru
Sep 29, 2026, 09:08 PM UTC

Affected components

Hexagate

Update timeline

  1. investigating Sep 29, 2026, 09:08 PM UTC

    We are currently experiencing latency in Solana monitors due to latency in underlying RPC calls. Solana alerts are currently delayed. Next update at 22:00 UTC.

  2. investigating Sep 29, 2026, 10:00 PM UTC

    We are continuing to investigate latency in underlying node RPC calls. Solana alerts are still being delivered with delays. Next update at 23:00 UTC.

  3. investigating Sep 29, 2026, 10:59 PM UTC

    We are continuing to investigate this issue. Next update at 07:00 UTC on September 30th.

  4. resolved Sep 30, 2026, 06:46 AM UTC

    This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.

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