Resolved after 3 hours 7 minutes, on May 13, 2026.
Restorative actions have been undertaken and the performance should be restored. We're continuing to monitor closely to make sure everything stays stable. We apologise for the inconvenience.
Update timeline
- investigating May 13, 2026, 09:02 AM UTC
We're currently experiencing issues causing slow performance on EU-5 environment. Our teams are engaged in restoration activities. We apologise for the inconvenience. Next update by 11:30 CET
- investigating May 13, 2026, 09:21 AM UTC
Restorative actions have been undertaken and the performance should be restored. We're continuing to monitor closely to make sure everything stays stable. We apologise for the inconvenience.
- resolved May 13, 2026, 12:09 PM UTC
We've now resolved the incident. Thank you for your patience.
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