Resolved after 26 minutes, on May 5, 2026.
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Update timeline
- investigating May 05, 2026, 04:31 PM UTC
Celonis is aware of an issue impacting the availability for most customers in the us-3 environment. Our engineers are investigating and working on restoring operations.
- investigating May 05, 2026, 04:42 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
- resolved May 05, 2026, 04:57 PM UTC
The issue has been resolved, and all services are now operating normally.
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