Resolved after 47 minutes, affecting Web Application Portal / APIs (Asia Pacific) and Authentication and User Management, on October 30, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Web Application Portal / APIs (Asia Pacific)Authentication and User Management
Update timeline
- investigating Oct 30, 2024, 11:01 PM UTC
We are aware of an issue with users unable to login to the application. We are currently investigating and will provide further updates through this banner.
- identified Oct 30, 2024, 11:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 30, 2024, 11:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2024, 11:48 PM UTC
This incident has been resolved.
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