CartonCloud incident

Consignment Page Access Issue

Resolved after 2 hours 2 minutes, affecting Web Application Portal / APIs (Asia Pacific) and Web Application Portal / APIs (Americas), on August 24, 2026.

monitoring Aug 24, 2026, 09:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 24, 2026, 08:55 PM UTC
Resolved
Aug 24, 2026, 10:57 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 24, 2026, 08:55 PM UTC

Affected components

Web Application Portal / APIs (Asia Pacific)Web Application Portal / APIs (Americas)

Update timeline

  1. investigating Aug 24, 2026, 08:55 PM UTC

    We're currently investigating an issue with the Consignment page. We'll update this banner once resolved. Thanks for your patience.

  2. identified Aug 24, 2026, 09:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 24, 2026, 09:30 PM UTC

    We're currently investigating an issue with accessing Consignment Items. We'll update this banner once resolved. Thanks for your patience.

  4. monitoring Aug 24, 2026, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 24, 2026, 10:57 PM UTC

    This incident has been resolved.

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