CartonCloud incident
Customer Role users failing to Generate Consignments from Sale Orders
Minor Vendor's status page →
Resolved after 1 hour 53 minutes, affecting Web Application Portal / APIs (Asia Pacific) and Sales Order Processing, on February 27, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web Application Portal / APIs (Asia Pacific)Sales Order Processing
Update timeline
- investigating Feb 27, 2025, 01:33 AM UTC
We are aware of an issue where Consignments are not automatically Generating from Sale Orders when created by Customer Role users. We are investigating and will provide further updates through this banner.
- identified Feb 27, 2025, 01:42 AM UTC
The Consignment Generation issue has been identified and we are working toward a fix.
- monitoring Feb 27, 2025, 02:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2025, 03:27 AM UTC
This incident has been resolved.
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