CartonCloud incident
Login issues and Errors when loading screens in the application
Major Vendor's status page →
Resolved after 41 minutes, affecting Web Application Portal / APIs (Asia Pacific) and Mobile Applications, on March 31, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web Application Portal / APIs (Asia Pacific)Mobile Applications
Update timeline
- investigating Mar 31, 2025, 11:11 PM UTC
We are aware of an issue with users being unable to login or being unable to load certain screens in the application. We are investigating the issue and will provide further updates through this banner.
- identified Mar 31, 2025, 11:32 PM UTC
We have identified the likely cause of the issue and are working toward a fix. We will communicate further updates through this banner.
- monitoring Mar 31, 2025, 11:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2025, 11:52 PM UTC
This incident has been resolved.
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