Resolved after 12 hours 33 minutes, affecting Charging and Invoicing, on May 30, 2025.
We have identified the issue and notified impacted tenants. We are currently implementing a fix and will provide a further update once resolved.
Affected components
Charging and Invoicing
Update timeline
- investigating May 30, 2025, 12:27 AM UTC
We're currently investigating an issue with automatically generated invoices which ran overnight. We will reach out to impacted tenants once the investigation has been finalised and provide further updates.
- identified May 30, 2025, 04:46 AM UTC
We have identified the issue and notified impacted tenants. We are currently implementing a fix and will provide a further update once resolved.
- resolved May 30, 2025, 01:01 PM UTC
This incident has been resolved.
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