CartonCloud incident
Mobile app Packed Items screen appearing unexpectedly
Minor Vendor's status page →
Resolved after 2 hours 50 minutes, affecting Mobile Applications, on September 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Mobile Applications
Update timeline
- identified Sep 08, 2025, 12:54 AM UTC
We are aware of an issue where the Packed Items screen is unexpectedly appearing in the mobile app for some users. Affected users can dismiss this screen by pressing Close, and normal account functionality is not impacted. Our team is working on a fix, and updates will be shared here as they become available.
- monitoring Sep 08, 2025, 03:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2025, 03:45 AM UTC
This incident has been resolved.
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