Resolved after 41 minutes, affecting Web Application Portal / APIs (Asia Pacific) and Web Application Portal / APIs (Americas), on October 2, 2025.
A fix has been implemented and we are monitoring results.
Affected components
Web Application Portal / APIs (Asia Pacific)Web Application Portal / APIs (Americas)
Update timeline
- identified Oct 02, 2025, 06:14 AM UTC
We’re aware that some users are encountering Internal Server Errors. A fix is in progress, and further updates will be provided through this banner.
- identified Oct 02, 2025, 06:41 AM UTC
A fix has been implemented and we are monitoring results.
- resolved Oct 02, 2025, 06:55 AM UTC
This incident has been resolved.
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