CartonCloud incident

Label Printing Connectivity Issue

Resolved after 3 hours 42 minutes, affecting Label Printing, on October 3, 2025.

monitoring Oct 03, 2025, 04:08 AM UTC

A fix has been implemented and we are monitoring results.

Started
Oct 03, 2025, 12:54 AM UTC
Resolved
Oct 03, 2025, 04:36 AM UTC
Duration
3h 42m
Detected by Pingoru
Oct 03, 2025, 12:54 AM UTC

Affected components

Label Printing

Update timeline

  1. investigating Oct 03, 2025, 12:54 AM UTC

    We are aware of a printing issue with the PrintNode service, which may cause delays or connection errors when printing labels. You can monitor updates here: https://www.printnode.com/en/status. Further updates will also be provided through this banner.

  2. investigating Oct 03, 2025, 01:57 AM UTC

    We are aware of a printing issue with the PrintNode service, which may cause delays or connection errors when printing labels. You can monitor updates here: https://www.printnode.com/en/status. Some print jobs are being received successfully, so we suggest continuing to attempt printing or using the PDF print functionality instead. Further updates will be provided through this banner.

  3. monitoring Oct 03, 2025, 04:08 AM UTC

    A fix has been implemented and we are monitoring results.

  4. resolved Oct 03, 2025, 04:36 AM UTC

    This incident has been resolved.

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