Canva Outage History

Canva is up right now

Pingoru has recorded 50 incidents for Canva: 47 in the last 12 months and 2 in the last 90 days.

Source: canvastatus.com

50incidents recorded
47last 12 months
2last 90 days
4 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Canva in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026848 of 720 (7%)
May 2026828 of 744 (4%)
June 202689 of 720 (1%)
July 2026844 of 744 (6%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202611 of 588 (0%)

Incidents, newest first

Critical March 11, 2026 Users may experience a 503 error message when accessing canva.com. 37m

Started Mar 11, 2026, 11:28 PM UTC· resolved Mar 12, 2026, 12:06 AM UTC

  1. investigating Mar 11, 2026, 11:28 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 12, 2026, 12:06 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major January 28, 2026 Download issues for designs with uploaded images 2h 2m Downloading designs

Started Jan 28, 2026, 10:18 PM UTC· resolved Jan 29, 2026, 12:21 AM UTC

  1. identified Jan 28, 2026, 10:18 PM UTC

    Some users may experience download issues with designs that include uploaded photos or image files.

  2. resolved Jan 29, 2026, 12:21 AM UTC

    Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again

Read the full incident report →

Major January 28, 2026 Canva apps appears to be in black/grey background 3h 25m

Started Jan 28, 2026, 06:23 PM UTC· resolved Jan 28, 2026, 09:49 PM UTC

  1. monitoring Jan 28, 2026, 06:23 PM UTC

    Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility

  2. resolved Jan 28, 2026, 09:49 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor January 23, 2026 Apps Creation Issue 4h 28m Apps

Started Jan 23, 2026, 01:31 AM UTC· resolved Jan 23, 2026, 05:59 AM UTC

  1. identified Jan 23, 2026, 01:31 AM UTC

    Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally. Workaround: Please use Firefox as your browser for now, which should allow you to continue testing. We're actively working on a fix and will share more details about the specific issue shortly. Thanks for your patience, and apologies for the disruption to your workflow.

  2. resolved Jan 23, 2026, 05:59 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major January 7, 2026 Users may experience issues with Logging in/Signing up. 3h 39m

Started Jan 07, 2026, 11:29 PM UTC· resolved Jan 08, 2026, 03:09 AM UTC

  1. investigating Jan 07, 2026, 11:29 PM UTC

    Users may experience issues with Logging in/Signing up. We are currently investigating the issue and will keep you updated.

  2. monitoring Jan 08, 2026, 01:02 AM UTC

    The fix has been put in place and we are monitoring the issue

  3. resolved Jan 08, 2026, 03:09 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Critical December 17, 2025 Some users may experience an error upon accessing their Canva designs. 3h 24m

Started Dec 17, 2025, 10:25 PM UTC· resolved Dec 18, 2025, 01:50 AM UTC

  1. investigating Dec 17, 2025, 10:25 PM UTC

    We are currently investigating the issue and will keep you updated.

  2. investigating Dec 17, 2025, 10:33 PM UTC

    We are currently investigating the issue and will keep you updated.

  3. monitoring Dec 17, 2025, 11:28 PM UTC

    We have put a fix in place and Canva has recovered. We are continuously monitoring the issue.

  4. resolved Dec 18, 2025, 01:50 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Critical December 5, 2025 Canva is down due to Cloudflare outage 33m

Started Dec 05, 2025, 09:09 AM UTC· resolved Dec 05, 2025, 09:42 AM UTC

  1. investigating Dec 05, 2025, 09:09 AM UTC

    Canva is down due to Cloudflare outage

  2. monitoring Dec 05, 2025, 09:30 AM UTC

    We are continuing to monitor Canva services following the Cloudflare outage. All systems appear to be recovering.

  3. resolved Dec 05, 2025, 09:42 AM UTC

    Canva services have fully recovered following the Cloudflare outage. All systems are now operational.

Read the full incident report →

Major November 27, 2025 Users may experience issues with Canva Al features 51m

Started Nov 27, 2025, 01:12 AM UTC· resolved Nov 27, 2025, 02:04 AM UTC

  1. investigating Nov 27, 2025, 01:12 AM UTC

    Users may experience issues with Canva Al features. We are currently investigating the issue and will keep you updated.

  2. monitoring Nov 27, 2025, 01:37 AM UTC

    The fix has been put in place and we are monitoring the issue.

  3. resolved Nov 27, 2025, 02:04 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major November 22, 2025 Connect API 31m Connect API

Started Nov 22, 2025, 10:18 AM UTC· resolved Nov 22, 2025, 10:49 AM UTC

  1. investigating Nov 22, 2025, 10:18 AM UTC

    Users are experiencing issues using Canva Connect API

  2. monitoring Nov 22, 2025, 10:43 AM UTC

    The fix has been put in place and we are monitoring the issue

  3. resolved Nov 22, 2025, 10:49 AM UTC

    The issue is now resolved.

Read the full incident report →

Major November 18, 2025 Users are experiencing issues loading Canva 2h 52m iPad app, Login and signup, macOS app, Blackboard and 30 more

Started Nov 18, 2025, 12:04 PM UTC· resolved Nov 18, 2025, 02:56 PM UTC

  1. identified Nov 18, 2025, 12:04 PM UTC

    Users may be unable to load Canva.

  2. identified Nov 18, 2025, 12:22 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 18, 2025, 12:30 PM UTC

    Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/

  4. identified Nov 18, 2025, 01:39 PM UTC

    We are working with Cloudflare to fix the issue.

  5. monitoring Nov 18, 2025, 02:06 PM UTC

    We've implemented a fix and monitoring results.

  6. monitoring Nov 18, 2025, 02:48 PM UTC

    We've implemented a fix and monitoring results.

  7. resolved Nov 18, 2025, 02:56 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor October 29, 2025 Users are experiencing issues generating video through Magic Media 13h 12m

Started Oct 29, 2025, 04:10 PM UTC· resolved Oct 30, 2025, 05:22 AM UTC

  1. identified Oct 29, 2025, 04:10 PM UTC

    Users may experience issues when trying to generate videos through Magic Media.

  2. monitoring Oct 30, 2025, 12:58 AM UTC

    - Fix has been implemented. Users should be able to generate videos with Magic Media now.

  3. resolved Oct 30, 2025, 05:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025 Some users are unable to add credit cards as a payment method 56m Billing and subscriptions

Started Oct 28, 2025, 07:03 PM UTC· resolved Oct 28, 2025, 07:59 PM UTC

  1. investigating Oct 28, 2025, 07:03 PM UTC

    We are currently investigating an issue where some users are unable to add credit cards as a payment method.

  2. resolved Oct 28, 2025, 07:59 PM UTC

    This issue has been resolved

Read the full incident report →

Critical October 20, 2025 Users are encountering issues with accessing or using Canva. 14h 28m Downloading designs

Started Oct 20, 2025, 07:14 AM UTC· resolved Oct 20, 2025, 09:43 PM UTC

  1. investigating Oct 20, 2025, 07:14 AM UTC

    We’re aware that Canva and its features are currently unavailable for some users. Our team is actively investigating the issue and working to restore full access as quickly as possible.

  2. investigating Oct 20, 2025, 08:06 AM UTC

    We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.

  3. investigating Oct 20, 2025, 08:09 AM UTC

    We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.

  4. investigating Oct 20, 2025, 08:14 AM UTC

    We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.

  5. investigating Oct 20, 2025, 08:16 AM UTC

    We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.

  6. investigating Oct 20, 2025, 09:17 AM UTC

    We are currently experiencing significantly increased error rates which are impacting functionality on Canva. There is a major issue with our underlying cloud provider. We are working with them to restore full access as quickly as possible.

  7. identified Oct 20, 2025, 09:43 AM UTC

    We are seeing some signs of recovery in some regions. We are still working with our underlying cloud provider to restore full access.

  8. monitoring Oct 20, 2025, 09:56 AM UTC

    We are seeing significant recovery. We are continuing to monitor.

  9. monitoring Oct 20, 2025, 10:07 AM UTC

    We are seeing significant recovery. We are continuing to monitor.

  10. monitoring Oct 20, 2025, 10:27 AM UTC

    We have seen the majority of functionality recovered. Users may still see issues with downloading designs.

  11. monitoring Oct 20, 2025, 12:45 PM UTC

    We are seeing significant recovery. Users may still see issues with downloading designs. We are continuing to monitor.

  12. monitoring Oct 20, 2025, 01:01 PM UTC

    Users may still see issues with downloading designs. We are continuing to monitor.

  13. monitoring Oct 20, 2025, 01:15 PM UTC

    Users may still see issues with downloading designs. We are continuing to monitor.

  14. monitoring Oct 20, 2025, 01:30 PM UTC

    Users may still see issues with downloading designs. We are continuing to monitor.

  15. monitoring Oct 20, 2025, 01:53 PM UTC

    Users may still see issues with downloading designs. We are continuing to monitor.

  16. monitoring Oct 20, 2025, 02:18 PM UTC

    Users may still see issues with downloading designs. We are continuing to monitor.

  17. monitoring Oct 20, 2025, 02:27 PM UTC

    Users may still see issues with downloading designs and generating images and videos. We are continuing to monitor.

  18. monitoring Oct 20, 2025, 02:54 PM UTC

    Users may encounter intermittent issues using Canva, including downloading designs and generating images and videos. We are continuing to monitor.

  19. monitoring Oct 20, 2025, 03:26 PM UTC

    Users may encounter intermittent issues using Canva, including downloading designs and generating images and videos. We are continuing to monitor.

  20. identified Oct 20, 2025, 03:42 PM UTC

    Most of Canva and our features have come back online. Our team is actively investigating slowness related issues when downloading designs and errors related to generating images/video.

  21. identified Oct 20, 2025, 04:12 PM UTC

    Most of Canva and our features have come back online. Our team is actively investigating: - slowness related issues when downloading designs - errors related to generating images/video - errors creating or finding designs

  22. identified Oct 20, 2025, 04:45 PM UTC

    Most of Canva and our features have come back online. Our team is actively investigating: - loading designs on homepage (refresh sometimes works) - slowness related issues when downloading designs - errors related to generating images/video - errors creating or finding designs

  23. resolved Oct 20, 2025, 09:43 PM UTC

    The issue has been resolved.

Read the full incident report →

Critical October 14, 2025 Some users might not be able to access Canva 46m

Started Oct 14, 2025, 02:43 PM UTC· resolved Oct 14, 2025, 03:30 PM UTC

  1. investigating Oct 14, 2025, 02:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 14, 2025, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 10:28 PM UTC

    This incident is now resolved. Thank you for your patience and understanding

Read the full incident report →

Major October 7, 2025 Some users may encounter an error or slowness when uploading files to Canva 36m Media uploads, Importing designs

Started Oct 07, 2025, 09:43 AM UTC· resolved Oct 07, 2025, 10:20 AM UTC

  1. investigating Oct 07, 2025, 09:43 AM UTC

    We've noticed an increase in failed and slow uploads in some regions, and are investigating

  2. resolved Oct 07, 2025, 10:20 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →