CallPotential incident
Unable to Start Move-Ins for SiteLink-Integrated Facilities
Resolved after 4 hours 13 minutes, affecting Storable CRM V1 and Storable CRM V2, on March 24, 2025.
We have released a fix for this issue and are monitoring the results of the fix.
Affected components
Update timeline
- investigating Mar 24, 2025, 02:20 PM UTC
We are investigating an issue preventing move-ins for SiteLink-integrated accounts. Users attempting to start a move-in encounter an error: "The Move-in process failed to load. Please click close and try again." Our team is actively working to resolve the issue. Updates will be provided as available. Thank you for your patience.
- identified Mar 24, 2025, 03:03 PM UTC
The issue has been identified and a fix is being implemented. Thank you for your patience as we work to resolve this issue.
- monitoring Mar 24, 2025, 06:18 PM UTC
We have released a fix for this issue and are monitoring the results of the fix.
- resolved Mar 24, 2025, 06:34 PM UTC
This incident has been resolved.
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