Resolved after 2 hours 4 minutes, affecting Contact Center V1 and Storable CRM V1 and 1 more, on March 31, 2025.
Our communications provider has reported recovery, and our internal initial testing is also showing recovery. We will continue to monitor this issue.
Affected components
Update timeline
- investigating Mar 31, 2025, 04:19 PM UTC
Our communications provider has reported an outage which is impacting inbound and outbound call communications. We are actively monitoring for a resolution and will post updates as they are available.
- investigating Mar 31, 2025, 04:37 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 31, 2025, 05:31 PM UTC
Our communications provider has reported recovery, and our internal initial testing is also showing recovery. We will continue to monitor this issue.
- resolved Mar 31, 2025, 06:24 PM UTC
This incident has been resolved.
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