CallHub incident

CallHub Voice & SMS services are impacted due to Cloudflare

Major Vendor's status page →

Resolved after 6 hours 8 minutes, affecting Main Dashboard and SMS Messages and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 06:09 PM UTC

CallHub services are currently operating normally. We are no longer observing any issues across the system.

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Started
Nov 18, 2025, 12:00 PM UTC
Resolved
Nov 18, 2025, 06:09 PM UTC
Duration
6h 8m
Detected by Pingoru
Nov 18, 2025, 12:00 PM UTC

Affected components

Main DashboardSMS MessagesPhone CallsBrowser CallsImportsAnalytics

Update timeline

  1. identified Nov 18, 2025, 12:00 PM UTC

    CallHub services impacted across all geographies, due to issues with Cloudflare infrastructure. We're working with them on resolving these issues. We will keep you posted on the updates. If you have any queries please do send them to [email protected].

  2. monitoring Nov 18, 2025, 02:54 PM UTC

    We believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

  3. resolved Nov 18, 2025, 06:09 PM UTC

    CallHub services are currently operating normally. We are no longer observing any issues across the system.

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