bvoip incident

Control Portal Sign In Issues

Resolved after 1 day 1 hour, affecting Control - Multi-Tenant Management Portal and Control - Multi-Tenant Management Portal (Control - Multi-Tenant Management Portal — 1Stream Control Portal - Central Services - North America), on July 2, 2026.

monitoring Jul 02, 2026, 02:57 PM UTC

All sign-in issue seem to be resolved at this time. Switching this incident to monitoring

Started
Jul 02, 2026, 01:55 PM UTC
Resolved
Jul 03, 2026, 03:54 PM UTC
Duration
1d 1h
Detected by Pingoru
Jul 02, 2026, 01:55 PM UTC

Affected components

Control - Multi-Tenant Management PortalControl - Multi-Tenant Management Portal (Control - Multi-Tenant Management Portal — 1Stream Control Portal - Central Services - North America)

Update timeline

  1. identified Jul 02, 2026, 01:55 PM UTC

    We received some reports of users not being able to sign in via the control portal SSO with User Not Found. We have identified and remediating this issue.

  2. monitoring Jul 02, 2026, 02:57 PM UTC

    All sign-in issue seem to be resolved at this time. Switching this incident to monitoring

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