bvoip incident

Vancouver connectivity issue

Resolved after 1 day 16 hours, affecting Cloud UC Platform and SBC Layer (SBC Layer — DP: VANCOUVER, CANADA), on May 29, 2026.

monitoring May 29, 2026, 02:44 AM UTC

We have been alerted and confirmed that our servers in Vancouver became unreachable and then reachable again. We had an earlier incident of the same type earlier today. We are already in touch with our data center vendor and will leave this as monitoring

Started
May 29, 2026, 02:44 AM UTC
Resolved
May 30, 2026, 06:57 PM UTC
Duration
1d 16h
Detected by Pingoru
May 29, 2026, 02:44 AM UTC

Affected components

Cloud UC PlatformSBC Layer (SBC Layer — DP: VANCOUVER, CANADA)

Update timeline

  1. monitoring May 29, 2026, 02:44 AM UTC

    We have been alerted and confirmed that our servers in Vancouver became unreachable and then reachable again. We had an earlier incident of the same type earlier today. We are already in touch with our data center vendor and will leave this as monitoring

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