Resolved after 4 hours 4 minutes, affecting Cloud UC Platform and SBC Layer (SBC Layer — DP: LOS ANGELES, CA), on May 18, 2026.
All services in Los Angeles are back to normal. We are doing some checking with our data center vendor to review this specific cluster. Monitoring.
Affected components
Cloud UC PlatformSBC Layer (SBC Layer — DP: LOS ANGELES, CA)
Update timeline
- investigating May 18, 2026, 10:53 AM UTC
We are investigating an issue affecting some customers based out of our Los Angeles Data center. Our systems indicate its specific to one cluster.
- monitoring May 18, 2026, 11:39 AM UTC
All services in Los Angeles are back to normal. We are doing some checking with our data center vendor to review this specific cluster. Monitoring.
Your product runs on more than bvoip
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services