Buttondown incident

Issues logging into the app

Resolved after 48 minutes, affecting Author-facing app, on July 17, 2026.

resolved Jul 17, 2026, 03:56 PM UTC

We've gotten confirmation from customers that the app is working as expected again, and they're able to log in. 🚀 But we'll keep an eye on the [Cloudflare incident](https://www.cloudflarestatus.com/incidents/652w59bvnbsj) as updates come in.

Started
Jul 17, 2026, 03:08 PM UTC
Resolved
Jul 17, 2026, 03:56 PM UTC
Duration
48m
Detected by Pingoru
Jul 17, 2026, 03:08 PM UTC

Affected components

Author-facing app

Update timeline

  1. investigating Jul 17, 2026, 03:08 PM UTC

    We're currently investigating reports of issues logging into the author-facing app.

  2. identified Jul 17, 2026, 03:23 PM UTC

    We've identified that this is being caused by an ongoing incident: https://www.cloudflarestatus.com/incidents/652w59bvnbsj with an upstream vendor. We're currently working to move off the impacted servers to restore service.

  3. monitoring Jul 17, 2026, 03:44 PM UTC

    We've moved our infrastructure off of impacted servers. We're currently confirming with customers that they're able to log into the app, and we'll continue monitoring.

  4. resolved Jul 17, 2026, 03:56 PM UTC

    We've gotten confirmation from customers that the app is working as expected again, and they're able to log in. 🚀 But we'll keep an eye on the [Cloudflare incident](https://www.cloudflarestatus.com/incidents/652w59bvnbsj) as updates come in.

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