Buttondown Outage History
Buttondown is up right nowPingoru has recorded 7 incidents for Buttondown: 7 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 30 of 720 (4%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 3 of 720 (0%) |
| July 2026 | 2 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 3 of 720 (0%) |
| October 2026 | 0 | 0 of 570 (0%) |
Incidents, newest first
Minor September 9, 2026 Issues with the web app, and the backlog 2h 58m Subscriber-facing app, Author-facing app, Emails, Automations
Started Sep 09, 2026, 07:18 PM UTC· resolved Sep 09, 2026, 10:17 PM UTC
- investigating Sep 09, 2026, 07:18 PM UTC
We're currently investigating reports that the Dashboard and Archives are down.
- investigating Sep 09, 2026, 07:21 PM UTC
We're seeing the Dashboard and Archives come back online, but with some intermittent errors. The team is still investigating the root cause.
- monitoring Sep 09, 2026, 07:32 PM UTC
We've mitigated the issue, and we're seeing the Dashboard and Archives come back online. We'll continue monitoring.
- investigating Sep 09, 2026, 07:58 PM UTC
While the Dashboard and Archives are fully back online, we're investigating reports that the backlog is not clearing quickly enough. This is impacting things like drafts, and outbound emails.
- investigating Sep 09, 2026, 08:25 PM UTC
The team is continuing to investing the issue with the backlog clearing slowly.
- monitoring Sep 09, 2026, 08:39 PM UTC
We're seeing the backlog clear, but are continuing to monitor to make sure there are no lingering issues.
- resolved Sep 09, 2026, 10:17 PM UTC
All services has been restored! We're working directly with authors' who were impacted by the downtime. 💙
Minor July 17, 2026 Issues logging into the app 48m Author-facing app
Started Jul 17, 2026, 03:08 PM UTC· resolved Jul 17, 2026, 03:56 PM UTC
- investigating Jul 17, 2026, 03:08 PM UTC
We're currently investigating reports of issues logging into the author-facing app.
- identified Jul 17, 2026, 03:23 PM UTC
We've identified that this is being caused by an ongoing incident: https://www.cloudflarestatus.com/incidents/652w59bvnbsj with an upstream vendor. We're currently working to move off the impacted servers to restore service.
- monitoring Jul 17, 2026, 03:44 PM UTC
We've moved our infrastructure off of impacted servers. We're currently confirming with customers that they're able to log into the app, and we'll continue monitoring.
- resolved Jul 17, 2026, 03:56 PM UTC
We've gotten confirmation from customers that the app is working as expected again, and they're able to log in. 🚀 But we'll keep an eye on the [Cloudflare incident](https://www.cloudflarestatus.com/incidents/652w59bvnbsj) as updates come in.
Minor July 14, 2026 Error when uploading image or file 7m Author-facing app
Started Jul 14, 2026, 07:05 PM UTC· resolved Jul 14, 2026, 07:13 PM UTC
- identified Jul 14, 2026, 07:05 PM UTC
We've identified an issue that causes a server error when uploading and image or file into the Editor. Working on a fix now.
- monitoring Jul 14, 2026, 07:12 PM UTC
We restored the authentication key that was rolled which seems to have fixed the problem.
- resolved Jul 14, 2026, 07:13 PM UTC
Uploading attachments works now.
Minor June 10, 2026 Images not loading 1h 30m Subscriber-facing app, Author-facing app, Emails
Started Jun 10, 2026, 03:05 PM UTC· resolved Jun 10, 2026, 04:35 PM UTC
- investigating Jun 10, 2026, 03:05 PM UTC
We're currently investigating reports that images are not loading in the Editor, Archives and Emails.
- identified Jun 10, 2026, 04:00 PM UTC
We've learned that this image issue is related to an ongoing incident with Cloudflare files: https://www.cloudflarestatus.com/incidents/fpxb33vnw9bw. We're continuing to monitor the situation and we'll update when we have more information.
- monitoring Jun 10, 2026, 04:15 PM UTC
We've moved traffic off the impacted Cloudflare infrastructure, and we're seeing images working as expected again. (Give your browser a good refresh!) We'll continue to monitor for any lingering issues.
- resolved Jun 10, 2026, 04:35 PM UTC
The fix has been stable, and we've had confirmation from Authors that images are working as expected now. Marking this resolved ✅
Minor June 4, 2026 Email sending delays 59m Emails
Started Jun 04, 2026, 11:00 PM UTC· resolved Jun 04, 2026, 11:59 PM UTC
- investigating Jun 04, 2026, 11:00 PM UTC
We're monitoring an incident on Postmark: https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays, that's causing a delay for outbound newsletters and transactional emails.
- identified Jun 04, 2026, 11:25 PM UTC
We're currently rerouting traffic to other ESPs. This includes newsletters on the Buttondown domain, and newsletters with managed custom domains: https://docs.buttondown.com/sending-from-a-custom-domain#managed-sending-domain-setup, and transactional emails. Newsletters with a manual sending domain on Postmark servers are still impacted by this outage.
- monitoring Jun 04, 2026, 11:46 PM UTC
Postmark shipped a fix, and are recovering from the incident! We're seeing the backlog start to clear, and we'll continue monitoring.
- resolved Jun 04, 2026, 11:59 PM UTC
We're seeing the backlog clear, and emails arriving in inbox! We'll continue to keep an eye on the outbound queue.
Minor April 24, 2026 Archives are not loading 5h 27m Subscriber-facing app
Started Apr 24, 2026, 04:32 PM UTC· resolved Apr 24, 2026, 10:00 PM UTC
- investigating Apr 24, 2026, 04:32 PM UTC
We're currently investigating reports that Archives are not loading.
- monitoring Apr 24, 2026, 04:49 PM UTC
Archives are back online, but may have some lingering errors. We'll continue to monitor.
- resolved Apr 24, 2026, 10:00 PM UTC
Archives have remained stable, and we're no longer seeing any lingering errors. This incident is now resolved.
Minor March 31, 2026 Investigating reports that the app is down 1d 3h Subscriber-facing app, Author-facing app
Started Mar 31, 2026, 08:20 PM UTC· resolved Apr 02, 2026, 12:00 AM UTC
- investigating Mar 31, 2026, 08:20 PM UTC
We're currently investigating reports that the Buttondown app is down. This is impacting both the author-facing Dashboard, as well as Archives.
- monitoring Mar 31, 2026, 08:36 PM UTC
Both the Dashboard and Archives back online, but the team is going to continue to monitor.
- investigating Apr 01, 2026, 07:12 PM UTC
We're currently investigating reports that the author-facing Dashboard and Archives are down.
- monitoring Apr 01, 2026, 07:33 PM UTC
We're seeing that the Dashboard and Archives are back online! We'll continue monitoring and looking for additional error reports.
- resolved Apr 02, 2026, 12:00 AM UTC
The fix has been stable, so we're calling this incident resolved. We'll have a recap post available soon.