Resolved after 2 hours 58 minutes, affecting Subscriber-facing app and Author-facing app and 1 more, on September 9, 2026.
All services has been restored! We're working directly with authors' who were impacted by the downtime. 💙
Affected components
Update timeline
- investigating Sep 09, 2026, 07:18 PM UTC
We're currently investigating reports that the Dashboard and Archives are down.
- investigating Sep 09, 2026, 07:21 PM UTC
We're seeing the Dashboard and Archives come back online, but with some intermittent errors. The team is still investigating the root cause.
- monitoring Sep 09, 2026, 07:32 PM UTC
We've mitigated the issue, and we're seeing the Dashboard and Archives come back online. We'll continue monitoring.
- investigating Sep 09, 2026, 07:58 PM UTC
While the Dashboard and Archives are fully back online, we're investigating reports that the backlog is not clearing quickly enough. This is impacting things like drafts, and outbound emails.
- investigating Sep 09, 2026, 08:25 PM UTC
The team is continuing to investing the issue with the backlog clearing slowly.
- monitoring Sep 09, 2026, 08:39 PM UTC
We're seeing the backlog clear, but are continuing to monitor to make sure there are no lingering issues.
- resolved Sep 09, 2026, 10:17 PM UTC
All services has been restored! We're working directly with authors' who were impacted by the downtime. 💙
Your product runs on more than Buttondown
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services