Buttondown incident

Images not loading

Resolved after 1 hour 30 minutes, affecting Subscriber-facing app and Author-facing app and 1 more, on June 10, 2026.

resolved Jun 10, 2026, 04:35 PM UTC

The fix has been stable, and we've had confirmation from Authors that images are working as expected now. Marking this resolved ✅

Started
Jun 10, 2026, 03:05 PM UTC
Resolved
Jun 10, 2026, 04:35 PM UTC
Duration
1h 30m
Detected by Pingoru
Jun 10, 2026, 03:05 PM UTC

Affected components

Subscriber-facing appAuthor-facing appEmails

Update timeline

  1. investigating Jun 10, 2026, 03:05 PM UTC

    We're currently investigating reports that images are not loading in the Editor, Archives and Emails.

  2. identified Jun 10, 2026, 04:00 PM UTC

    We've learned that this image issue is related to an ongoing incident with Cloudflare files: https://www.cloudflarestatus.com/incidents/fpxb33vnw9bw. We're continuing to monitor the situation and we'll update when we have more information.

  3. monitoring Jun 10, 2026, 04:15 PM UTC

    We've moved traffic off the impacted Cloudflare infrastructure, and we're seeing images working as expected again. (Give your browser a good refresh!) We'll continue to monitor for any lingering issues.

  4. resolved Jun 10, 2026, 04:35 PM UTC

    The fix has been stable, and we've had confirmation from Authors that images are working as expected now. Marking this resolved ✅

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