Burner Outage History
Burner is up right nowPingoru has recorded 48 incidents for Burner: 2 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Critical July 24, 2026 Partial Network Outage –
Started Jul 24, 2026, 11:00 AM UTC· resolved Jul 24, 2026, 11:00 AM UTC
- resolved Jul 24, 2026, 04:29 PM UTC
Our network peer experienced a partial outage that resulted in communication failures between the Burner app and its server.
Critical December 18, 2025 Outbound messaging outage 3h 11m SMS
Started Dec 18, 2025, 04:38 PM UTC· resolved Dec 18, 2025, 07:49 PM UTC
- investigating Dec 18, 2025, 04:38 PM UTC
A significant portion of our outbound messages are not being sent, due to issues with our telephone service partner. Inbound messages are not affected at this time.
- monitoring Dec 18, 2025, 05:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2025, 07:49 PM UTC
This incident has been resolved.
Major October 20, 2025 Messaging Outage 41m SMS, Verify Codes
Started Oct 20, 2025, 08:19 AM UTC· resolved Oct 20, 2025, 09:01 AM UTC
- investigating Oct 20, 2025, 08:19 AM UTC
We are currently experiencing message disruption with our downstream providers
- resolved Oct 20, 2025, 09:01 AM UTC
The incident has been resolved.
Major September 28, 2025 Verify Code Outage 1h 29m Verify Codes
Started Sep 28, 2025, 04:45 PM UTC· resolved Sep 28, 2025, 06:15 PM UTC
- identified Sep 28, 2025, 05:12 PM UTC
We're experiencing errors sending verify codes via text. While we work with our upstream provider to correct the issue, you will receive a call with your verify code instead.
- monitoring Sep 28, 2025, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2025, 04:53 AM UTC
This incident has been resolved.
Minor September 26, 2025 Missing or delayed inbound messages 1d 1h SMS
Started Sep 26, 2025, 10:30 PM UTC· resolved Sep 28, 2025, 12:07 AM UTC
- investigating Sep 27, 2025, 04:43 AM UTC
We're seeing reports of missing inbound messages or delays receiving inbound messages on a subset of our numbers. We're working with our upstream carrier partners to address this issue.
- monitoring Sep 27, 2025, 09:18 PM UTC
A fix has been implemented by our upstream carrier and we are observing the results.
- resolved Sep 28, 2025, 12:07 AM UTC
This incident has been resolved.
Major September 17, 2025 Verify Coude Outage 3h 9m SMS, Verify Codes
Started Sep 17, 2025, 07:33 PM UTC· resolved Sep 17, 2025, 10:42 PM UTC
- investigating Sep 17, 2025, 07:33 PM UTC
We are currently experiencing delivery issues through a 3rd party messaging provider.
- resolved Sep 17, 2025, 10:42 PM UTC
This incident has been resolved.
Major September 13, 2025 Problems sending and receiving SMS messages 5h 58m SMS, Verify Codes, MMS
Started Sep 13, 2025, 10:33 PM UTC· resolved Sep 14, 2025, 04:31 AM UTC
- investigating Sep 13, 2025, 10:33 PM UTC
We are currently experiencing a problem with delivery of verify codes and outbound text messages. We are working with our upstream provider to resolve the issue.
- resolved Sep 14, 2025, 04:31 AM UTC
This incident has been resolved.
Major September 10, 2025 Inbound Messaging Outage 6h 6m SMS
Started Sep 10, 2025, 06:59 PM UTC· resolved Sep 11, 2025, 01:05 AM UTC
- investigating Sep 10, 2025, 06:59 PM UTC
We are experiencing an inbound messaging outage through an upstream provider. We are communicating with them and investigating the issue.
- resolved Sep 11, 2025, 01:05 AM UTC
Our upstream provider has fixed the issue and inbound messages should be received normally.
Major July 3, 2025 Errors Sending MMS 4h 1m MMS
Started Jul 03, 2025, 01:15 AM UTC· resolved Jul 03, 2025, 05:17 AM UTC
- investigating Jul 03, 2025, 02:24 AM UTC
We're seeing elevated errors while sending MMS for some of our users. We're working with our upstream provider to resolve the issue.
- monitoring Jul 03, 2025, 04:26 AM UTC
A fix has been implemented by our upstream provider and errors are no longer occurring. We'll continue to monitor the results of this fix.
- resolved Jul 03, 2025, 05:17 AM UTC
This incident has been resolved.
Minor June 19, 2025 Delays with Inbound and Outbound Messages 1h 20m SMS, MMS
Started Jun 19, 2025, 10:21 PM UTC· resolved Jun 19, 2025, 11:41 PM UTC
- identified Jun 19, 2025, 10:21 PM UTC
We are currently experiencing a problem with delivery of outbound and incoming text messages. Inbound and Outbound messages may be delayed. We are working with our upstream provider to resolve the issue.
- monitoring Jun 19, 2025, 11:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2025, 11:41 PM UTC
This incident has been resolved.
Critical June 12, 2025 Login provider outage 3h 27m Calls, SMS, Burner Server, Verify Codes and 1 more
Started Jun 12, 2025, 06:00 PM UTC· resolved Jun 12, 2025, 09:28 PM UTC
- monitoring Jun 12, 2025, 07:12 PM UTC
An issue with a third-party service is currently affecting logins across many apps, including ours. We will restore access as soon as it’s resolved. Thanks for your patience.
- resolved Jun 12, 2025, 09:28 PM UTC
This incident has been resolved.
Minor May 29, 2025 Verification code outage 1h 50m Verify Codes
Started May 29, 2025, 04:36 AM UTC· resolved May 29, 2025, 06:26 AM UTC
- identified May 29, 2025, 04:36 AM UTC
We are currently seeing an outage delivering verification messages. We are working with our upstream provider to resolve the issue. You can receive a verification code by phone call instead.
- resolved May 29, 2025, 06:26 AM UTC
This incident has been resolved.
Notice February 11, 2025 MMS is temporarily, partially down 1d 19h MMS
Started Feb 11, 2025, 07:52 PM UTC· resolved Feb 13, 2025, 03:10 PM UTC
- investigating Feb 11, 2025, 07:52 PM UTC
Our upstream carrier is having an outage and we are currently experiencing problems delivering MMS messages from some Burner numbers.
- investigating Feb 11, 2025, 07:52 PM UTC
We are continuing to investigate this issue.
- resolved Feb 13, 2025, 03:10 PM UTC
This incident is resolved