Resolved after 3 hours 11 minutes, affecting SMS, on December 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
SMS
Update timeline
- investigating Dec 18, 2025, 04:38 PM UTC
A significant portion of our outbound messages are not being sent, due to issues with our telephone service partner. Inbound messages are not affected at this time.
- monitoring Dec 18, 2025, 05:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2025, 07:49 PM UTC
This incident has been resolved.
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