Burner incident

Errors Sending MMS

Resolved after 4 hours 1 minute, affecting MMS, on July 3, 2025.

monitoring Jul 03, 2025, 04:26 AM UTC

A fix has been implemented by our upstream provider and errors are no longer occurring. We'll continue to monitor the results of this fix.

Started: Jul 03, 2025, 01:15 AM UTC
Resolved: Jul 03, 2025, 05:17 AM UTC
Duration: 4h 1m
Detected by Pingoru: Jul 03, 2025, 01:15 AM UTC

Affected components

MMS

Update timeline

investigating Jul 03, 2025, 02:24 AM UTC

We're seeing elevated errors while sending MMS for some of our users. We're working with our upstream provider to resolve the issue.
monitoring Jul 03, 2025, 04:26 AM UTC

A fix has been implemented by our upstream provider and errors are no longer occurring. We'll continue to monitor the results of this fix.
resolved Jul 03, 2025, 05:17 AM UTC

This incident has been resolved.

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