Burner incident

Inbound Messaging Outage

Resolved after 6 hours 6 minutes, affecting SMS, on September 10, 2025.

resolved Sep 11, 2025, 01:05 AM UTC

Our upstream provider has fixed the issue and inbound messages should be received normally.

Started
Sep 10, 2025, 06:59 PM UTC
Resolved
Sep 11, 2025, 01:05 AM UTC
Duration
6h 6m
Detected by Pingoru
Sep 10, 2025, 06:59 PM UTC

Affected components

SMS

Update timeline

  1. investigating Sep 10, 2025, 06:59 PM UTC

    We are experiencing an inbound messaging outage through an upstream provider. We are communicating with them and investigating the issue.

  2. resolved Sep 11, 2025, 01:05 AM UTC

    Our upstream provider has fixed the issue and inbound messages should be received normally.

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