Bunny incident

Ticketing System & Documentation Unavailable - Third-Party Outage

Resolved after 28 minutes, on December 5, 2025.

identified Dec 05, 2025, 09:01 AM UTC

We’re currently experiencing an outage affecting our ticketing system and documentation portal. This disruption is caused by an ongoing third-party incident impacting multiple internet services and third-party tools, including our ticketing system. As a result, you may be unable to submit or view tickets, and some documentation pages may fail to load. We’re monitoring the status and will restore full functionality as soon as upstream services stabilize.

Other major vendors with incidents that started within 30 minutes of this one

Started
Dec 05, 2025, 09:01 AM UTC
Resolved
Dec 05, 2025, 09:29 AM UTC
Duration
28m
Detected by Pingoru
Dec 05, 2025, 09:01 AM UTC

Update timeline

  1. identified Dec 05, 2025, 09:01 AM UTC

    We’re currently experiencing an outage affecting our ticketing system and documentation portal. This disruption is caused by an ongoing third-party incident impacting multiple internet services and third-party tools, including our ticketing system. As a result, you may be unable to submit or view tickets, and some documentation pages may fail to load. We’re monitoring the status and will restore full functionality as soon as upstream services stabilize.

  2. resolved Dec 05, 2025, 09:29 AM UTC

    The incident appears to be resolved.

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