Resolved after 10 hours 30 minutes, affecting Stream Service and Stream - Transcoding Service and 1 more, on October 15, 2026.
Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues due to this and will be resolving this incident at this time.
Affected components
Update timeline
- monitoring Oct 15, 2026, 02:44 AM UTC
We are investigating a network issue that lasted approximately 10 minutes and affected the availability of the Frankfurt Storage and CDN region
- monitoring Oct 15, 2026, 07:24 AM UTC
All affected services have been stable, we are continuing to monitor
- resolved Oct 15, 2026, 01:15 PM UTC
Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues due to this and will be resolving this incident at this time.
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