Resolved after 4 hours 55 minutes, affecting Management Portal and Resident Portal and 1 more, on December 5, 2025.
A fix has been implemented with the third-party service Cloudflare and results are being monitored.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Dec 05, 2025, 09:11 AM UTC
We have received reports of site performance issues caused by a third party service Cloudflare. You can follow the link below to their status page for updates. We will also update here accordingly. https://www.cloudflarestatus.com/ EN COURS D'INVESTIGATION : Nous avons reçu des rapports de problèmes de performance du site causés par un service tiers, Cloudflare. Vous pouvez suivre le lien ci-dessous vers leur page de statut pour obtenir des mises à jour. Nous fournirons également des mises à jour ici en conséquence. https://www.cloudflarestatus.com/ INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio causados por un servicio de terceros, Cloudflare. Puede seguir el enlace a continuación a su página de estado para ver actualizaciones. También actualizaremos aquí según corresponda. https://www.cloudflarestatus.com/
- monitoring Dec 05, 2025, 09:16 AM UTC
A fix has been implemented with the third-party service Cloudflare and results are being monitored.
- resolved Dec 05, 2025, 02:07 PM UTC
This incident has been resolved.
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