Broadvoice incident

Incident Alert: Investigating Issue with Cloud 2 PT - Extension wasn't found on the server

Major Vendor's status page →

Resolved after 6 hours 59 minutes, affecting Portal and Voice Inbound, on April 1, 2025.

resolved Apr 01, 2025, 08:30 AM UTC

Authentication issues in voice and the platform

Started
Apr 01, 2025, 08:30 AM UTC
Resolved
Apr 01, 2025, 03:30 PM UTC
Duration
6h 59m
Detected by Pingoru
Apr 01, 2025, 08:30 AM UTC

Affected components

PortalVoice Inbound

Update timeline

  1. resolved Apr 01, 2025, 08:30 AM UTC

    Authentication issues in voice and the platform

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