Broadvoice incident

Issues with GoContact Analytics

Resolved after 21 hours 17 minutes, affecting Reporting, on October 1, 2026.

monitoring Oct 02, 2026, 03:22 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 01, 2026, 09:25 PM UTC
Resolved
Oct 02, 2026, 06:43 PM UTC
Duration
21h 17m
Detected by Pingoru
Oct 01, 2026, 09:25 PM UTC

Affected components

Reporting

Update timeline

  1. identified Oct 01, 2026, 09:25 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 02, 2026, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 02, 2026, 03:22 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 02, 2026, 06:43 PM UTC

    This incident has been resolved.

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