BridgePay Network Solutions Outage History
BridgePay Network Solutions is up right nowPingoru has recorded 94 incidents for BridgePay Network Solutions: 94 in the last 12 months and 18 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 3 of 720 (0%) |
| May 2026 | 9 | 7 of 744 (1%) |
| June 2026 | 5 | 33 of 720 (5%) |
| July 2026 | 11 | 35 of 744 (5%) |
| August 2026 | 2 | 3 of 744 (0%) |
| September 2026 | 2 | 3 of 720 (0%) |
| October 2026 | 14 | 18 of 559 (3%) |
Incidents, newest first
Notice October 24, 2026 Check Processor - Paya - Degraded Performance 6m
Started Oct 24, 2026, 05:00 AM UTC· resolved Oct 24, 2026, 05:06 AM UTC
- investigating Oct 24, 2026, 05:00 AM UTC
BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 24, 2026, 05:06 AM UTC
The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.
Notice October 20, 2026 Credit Card Processor - Chase Paymentech - Degraded Performance 1m
Started Oct 20, 2026, 09:15 PM UTC· resolved Oct 20, 2026, 09:17 PM UTC
- investigating Oct 20, 2026, 09:15 PM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - Chase Paymentech is currently having connectivity issues. Merchants using the Credit Card Processor - Chase Paymentech may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Chase Paymentech are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 20, 2026, 09:17 PM UTC
The previously reported issue with the Credit Card Processor - Chase Paymentech has been resolved and transactions are processing normally.
Notice October 15, 2026 Credit Card Processor - First Data Rapid Connect - Degraded Performance 2s
Started Oct 15, 2026, 02:09 AM UTC· resolved Oct 15, 2026, 02:09 AM UTC
- investigating Oct 15, 2026, 02:09 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - First Data Rapid Connect is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Rapid Connect may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Rapid Connect are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 15, 2026, 02:09 AM UTC
The previously reported issue with the Credit Card Processor - First Data Rapid Connect has been resolved and transactions are processing normally.
Notice October 15, 2026 Credit Card Processor - First Data Nashville - Degraded Performance 12s
Started Oct 15, 2026, 02:09 AM UTC· resolved Oct 15, 2026, 02:09 AM UTC
- investigating Oct 15, 2026, 02:09 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - First Data Nashville is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Nashville may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Nashville are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 15, 2026, 02:09 AM UTC
The previously reported issue with the Credit Card Processor - First Data Nashville has been resolved and transactions are processing normally.
Notice October 15, 2026 Credit Card Processor - Vantiv - Degraded Performance 12s
Started Oct 15, 2026, 02:09 AM UTC· resolved Oct 15, 2026, 02:09 AM UTC
- investigating Oct 15, 2026, 02:09 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - Vantiv is currently having connectivity issues. Merchants using the Credit Card Processor - Vantiv may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 15, 2026, 02:09 AM UTC
The previously reported issue with the Credit Card Processor - Vantiv has been resolved and transactions are processing normally.
Notice October 15, 2026 Credit Card Processor - Heartland Payment Systems - Degraded Performance 12s
Started Oct 15, 2026, 02:09 AM UTC· resolved Oct 15, 2026, 02:09 AM UTC
- investigating Oct 15, 2026, 02:09 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 15, 2026, 02:09 AM UTC
The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Notice October 15, 2026 Credit Card Processor - WorldPay - Degraded Performance 13s
Started Oct 15, 2026, 02:09 AM UTC· resolved Oct 15, 2026, 02:09 AM UTC
- investigating Oct 15, 2026, 02:09 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 15, 2026, 02:09 AM UTC
The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.
Notice October 15, 2026 Credit Card Processor - First Data Omaha - Degraded Performance 11s
Started Oct 15, 2026, 02:09 AM UTC· resolved Oct 15, 2026, 02:09 AM UTC
- investigating Oct 15, 2026, 02:09 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 15, 2026, 02:09 AM UTC
The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Notice October 15, 2026 Credit Card Processor - Mercury Payment Systems - Degraded Performance 11s
Started Oct 15, 2026, 02:09 AM UTC· resolved Oct 15, 2026, 02:09 AM UTC
- investigating Oct 15, 2026, 02:09 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - Mercury Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Mercury Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Mercury Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 15, 2026, 02:09 AM UTC
The previously reported issue with the Credit Card Processor - Mercury Payment Systems has been resolved and transactions are processing normally.
Notice October 14, 2026 Email Issues 17h 13m BridgePay Email Support
Started Oct 14, 2026, 10:42 PM UTC· resolved Oct 15, 2026, 03:56 PM UTC
- identified Oct 14, 2026, 10:42 PM UTC
We are aware of issues with inbound E-mails to [email protected]. We are working to have this resolved by morning. If you need Immediate assistance, please contact us at 866-531-1460 Option 1
- resolved Oct 15, 2026, 03:56 PM UTC
This incident has been resolved.
Notice October 14, 2026 Credit Card Processor - TSYS - Degraded Performance 11m
Started Oct 14, 2026, 06:16 PM UTC· resolved Oct 14, 2026, 06:28 PM UTC
- investigating Oct 14, 2026, 06:16 PM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Oct 14, 2026, 06:28 PM UTC
The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Notice September 13, 2026 Credit Card Processor - First Data North - Degraded Performance 2h 57m
Started Sep 13, 2026, 05:58 AM UTC· resolved Sep 13, 2026, 08:56 AM UTC
- investigating Sep 13, 2026, 05:58 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - First Data North is currently having connectivity issues. Merchants using the Credit Card Processor - First Data North may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data North are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Sep 13, 2026, 08:56 AM UTC
The previously reported issue with the Credit Card Processor - First Data North has been resolved and transactions are processing normally.
Notice July 18, 2026 Credit Card Processor - Elavon - Degraded Performance 1m
Started Jul 18, 2026, 10:26 AM UTC· resolved Jul 18, 2026, 10:27 AM UTC
- investigating Jul 18, 2026, 10:26 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Jul 18, 2026, 10:27 AM UTC
The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.
Notice July 16, 2026 GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance 10m
Started Jul 16, 2026, 02:26 PM UTC· resolved Jul 16, 2026, 02:36 PM UTC
- investigating Jul 16, 2026, 02:26 PM UTC
BridgePay's network monitoring has uncovered GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
- resolved Jul 16, 2026, 02:36 PM UTC
The previously reported issue with GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Notice July 3, 2026 Check Processor - Fastcheck Network - Degraded Performance 2m
Started Jul 03, 2026, 12:20 PM UTC· resolved Jul 03, 2026, 12:23 PM UTC
- investigating Jul 03, 2026, 12:20 PM UTC
BridgePay's Network Operations Center has identified Check Processor - Fastcheck Network is currently having connectivity issues. Merchants using the Check Processor - Fastcheck Network may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Check Processor - Fastcheck Network are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Jul 03, 2026, 12:23 PM UTC
The previously reported issue with the Check Processor - Fastcheck Network has been resolved and transactions are processing normally.
Notice July 2, 2026 Gift Card Processor - TenderCard - Degraded Performance 24m
Started Jul 02, 2026, 08:37 PM UTC· resolved Jul 02, 2026, 09:02 PM UTC
- investigating Jul 02, 2026, 08:37 PM UTC
BridgePay's Network Operations Center has identified Gift Card Processor - TenderCard is currently having connectivity issues. Merchants using the Gift Card Processor - TenderCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processor - TenderCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Jul 02, 2026, 09:02 PM UTC
The previously reported issue with the Gift Card Processor - TenderCard has been resolved and transactions are processing normally.
Notice June 11, 2026 BridgePay Gateway API - BridgeComm - Degraded Performance 4m
Started Jun 11, 2026, 01:44 AM UTC· resolved Jun 11, 2026, 01:48 AM UTC
- investigating Jun 11, 2026, 01:44 AM UTC
BridgePay's network monitoring has uncovered BridgePay Gateway API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
- resolved Jun 11, 2026, 01:48 AM UTC
The previously reported issue with BridgePay Gateway API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.
Minor June 1, 2026 Issues with upstream ISP 1h 40m Gateway.Itstgate.com - Virtual Terminal, Reporting, API, BridgePay Gateway API - BridgeComm, PathwayLink Boarding Portal, PayGuardian Cloud API and 2 more
Started Jun 01, 2026, 02:10 AM UTC· resolved Jun 01, 2026, 03:50 AM UTC
- investigating Jun 01, 2026, 02:10 AM UTC
We are detecting issues upstream from us causing connectivity issues. We have shifted traffic to our secondary Datacenter and are investigating with the ISP.
- resolved Jun 01, 2026, 03:50 AM UTC
This incident has been resolved.
Notice May 31, 2026 Gift Card Processor - SparkBase - Degraded Performance 9m
Started May 31, 2026, 01:15 PM UTC· resolved May 31, 2026, 01:24 PM UTC
- investigating May 31, 2026, 01:15 PM UTC
BridgePay's Network Operations Center has identified Gift Card Processor - SparkBase is currently having connectivity issues. Merchants using the Gift Card Processor - SparkBase may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processor - SparkBase are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved May 31, 2026, 01:24 PM UTC
The previously reported issue with the Gift Card Processor - SparkBase has been resolved and transactions are processing normally.
Minor May 31, 2026 Issues with Upstream ISP’s 43m Gateway.Itstgate.com - Virtual Terminal, Reporting, API, BridgePay Gateway API - BridgeComm, PathwayLink Boarding Portal, PayGuardian Cloud API and 2 more
Started May 31, 2026, 12:15 PM UTC· resolved May 31, 2026, 12:59 PM UTC
- investigating May 31, 2026, 12:15 PM UTC
We are currently observing issues with 2 of our upstream providers that could cause intermittent connectivity issues. We are working to stabilize traffic and will post updates here
- resolved May 31, 2026, 12:59 PM UTC
Traffic has been stabilized.
Notice May 9, 2026 Credit Card Processor - Heartland Portico - Degraded Performance 3m
Started May 09, 2026, 12:10 AM UTC· resolved May 09, 2026, 12:14 AM UTC
- investigating May 09, 2026, 12:10 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved May 09, 2026, 12:14 AM UTC
The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Notice May 4, 2026 BridgePay UAT API - BridgeComm - Degraded Performance 4m
Started May 04, 2026, 07:52 PM UTC· resolved May 04, 2026, 07:57 PM UTC
- investigating May 04, 2026, 07:52 PM UTC
BridgePay's network monitoring has uncovered BridgePay UAT API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
- resolved May 04, 2026, 07:57 PM UTC
The previously reported issue with BridgePay UAT API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.
Notice May 3, 2026 Gift Card Processors - Valutec - Degraded Performance 34m
Started May 03, 2026, 03:42 PM UTC· resolved May 03, 2026, 04:17 PM UTC
- investigating May 03, 2026, 03:42 PM UTC
BridgePay's Network Operations Center has identified Gift Card Processors - Valutec is currently having connectivity issues. Merchants using the Gift Card Processors - Valutec may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processors - Valutec are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved May 03, 2026, 04:17 PM UTC
The previously reported issue with the Gift Card Processors - Valutec has been resolved and transactions are processing normally.
Notice April 20, 2026 Credit Card Processor - IntegraPay - Degraded Performance 3m
Started Apr 20, 2026, 10:40 AM UTC· resolved Apr 20, 2026, 10:44 AM UTC
- investigating Apr 20, 2026, 10:40 AM UTC
BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Apr 20, 2026, 10:44 AM UTC
The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Notice March 18, 2026 BridgePay Gateway WebLink 3.0 - Hosted Payment Page - Degraded Performance 32m
Started Mar 18, 2026, 08:08 PM UTC· resolved Mar 18, 2026, 08:41 PM UTC
- investigating Mar 18, 2026, 08:08 PM UTC
BridgePay's network monitoring has uncovered BridgePay Gateway WebLink 3.0 - Hosted Payment Page may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
- resolved Mar 18, 2026, 08:41 PM UTC
The previously reported issue with BridgePay Gateway WebLink 3.0 - Hosted Payment Page has been resolved. Please attempt your request again before contacting Gateway Support.