BridgePay Network Solutions incident

Credit Card Processor - TSYS - Degraded Performance

Resolved after 11 minutes, on October 14, 2026.

resolved Oct 14, 2026, 06:28 PM UTC

The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.

Started
Oct 14, 2026, 06:16 PM UTC
Resolved
Oct 14, 2026, 06:28 PM UTC
Duration
11m
Detected by Pingoru
Oct 14, 2026, 06:16 PM UTC

Update timeline

  1. investigating Oct 14, 2026, 06:16 PM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 14, 2026, 06:28 PM UTC

    The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.

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