Resolved after 1 hour 40 minutes, affecting Gateway.Itstgate.com - Virtual Terminal, Reporting, API and BridgePay Gateway API - BridgeComm and 1 more, on June 1, 2026.
We are detecting issues upstream from us causing connectivity issues. We have shifted traffic to our secondary Datacenter and are investigating with the ISP.
Affected components
Gateway.Itstgate.com - Virtual Terminal, Reporting, APIBridgePay Gateway API - BridgeCommPathwayLink Boarding PortalPayGuardian Cloud APIMyBridgePay Portal - Virtual Terminal and ReportingBridgePay Gateway WebLink 3.0 - Hosted Payment Page
Update timeline
- investigating Jun 01, 2026, 02:10 AM UTC
We are detecting issues upstream from us causing connectivity issues. We have shifted traffic to our secondary Datacenter and are investigating with the ISP.
- resolved Jun 01, 2026, 03:50 AM UTC
This incident has been resolved.
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