Brevo incident

Issue with Phone Application

Resolved after 26 minutes, affecting Calls, on August 12, 2026.

resolved Aug 12, 2026, 01:11 PM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Aug 12, 2026, 12:44 PM UTC
Resolved
Aug 12, 2026, 01:11 PM UTC
Duration
26m
Detected by Pingoru
Aug 12, 2026, 12:44 PM UTC

Affected components

Calls

Update timeline

  1. investigating Aug 12, 2026, 12:44 PM UTC

    We’ve detected an issue affecting the Phone Application, and as a result, some customers may be experiencing disruptions when making or receiving calls through the Phone Application. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. identified Aug 12, 2026, 12:55 PM UTC

    We have identified the cause of the issue affecting the Phone Application services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

  3. monitoring Aug 12, 2026, 12:57 PM UTC

    We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

  4. resolved Aug 12, 2026, 01:11 PM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Your product runs on more than Brevo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →