Brevo incident

Delays on Transactional Email Delivery and Preview

Resolved after 6 minutes, affecting Transactional emails delivery, on October 14, 2026.

resolved Oct 14, 2026, 08:32 AM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Oct 14, 2026, 08:26 AM UTC
Resolved
Oct 14, 2026, 08:32 AM UTC
Duration
6m
Detected by Pingoru
Oct 14, 2026, 08:26 AM UTC

Affected components

Transactional emails delivery

Update timeline

  1. investigating Oct 14, 2026, 08:26 AM UTC

    We’ve detected an issue affecting Transactional Email Delivery and Preview, which may be causing disruptions for some customers. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding. We’ll share further updates as soon as more information becomes available.

  2. monitoring Oct 14, 2026, 08:28 AM UTC

    We have now mitigated the impact, and Transactional Email Delivery should be working as expected. However, there may still be some delays with Transactional Email Preview. We’re also seeing a reduction in errors across the affected services and continue to closely monitor our systems to ensure stability. We’ll provide another update once we confirm that the issue has been fully resolved. Thank you for your patience and understanding.

  3. resolved Oct 14, 2026, 08:32 AM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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