Resolved after 12 minutes, affecting SMS Campaigns and Transactional SMS, on July 23, 2026.
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
Affected components
Update timeline
- identified Jul 23, 2026, 08:44 AM UTC
We are currently experiencing delays affecting the delivery of transactional and marketing SMS to specific regions. No requests are lost at the moment. The issue is caused by an ongoing incident with Twilio, which is impacting message delivery. As a result, SMS messages may be delivered later than expected. Twilio Incident page for reference: https://status.twilio.com/incidents/yt0m0q8qt2c3 Our team is actively monitoring the situation and looking for mitigation steps on our end. We will provide further updates as more information becomes available.
- resolved Jul 23, 2026, 08:57 AM UTC
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
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