Resolved after 26 minutes, affecting Workflows and Loyalty, on July 20, 2026.
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
Affected components
Update timeline
- monitoring Jul 20, 2026, 01:32 PM UTC
We’ve detected an issue affecting the consumption of Unified Objects events on our side. Events that occurred between 02:12 PM and 02:39 PM CET were impacted. As a result, automations relying on these events may not have been triggered as expected. Additionally, some Loyalty related events processed during the same time window may also have been been affected. We have mitigated the issue and are currently monitoring the service to ensure continued stability.
- resolved Jul 20, 2026, 01:58 PM UTC
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
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