Resolved after 19 minutes, affecting Inbox and Calls and 1 more, on July 13, 2026.
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
Affected components
Update timeline
- investigating Jul 13, 2026, 12:31 PM UTC
We’ve detected an issue affecting AI chatbot, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
- monitoring Jul 13, 2026, 12:40 PM UTC
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
- resolved Jul 13, 2026, 12:50 PM UTC
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
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