Resolved after 59 minutes, affecting Workflows and Contact Management API, on February 20, 2026.
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
Affected components
Update timeline
- investigating Feb 20, 2026, 03:31 AM UTC
We’ve detected an issue affecting the Public API's and the Automation Workflows Execution, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
- identified Feb 20, 2026, 03:48 AM UTC
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
- monitoring Feb 20, 2026, 03:49 AM UTC
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
- resolved Feb 20, 2026, 04:30 AM UTC
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
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