Campaign sending delay

Update timeline

1. investigating Mar 20, 2026, 08:03 PM UTC

   We’ve identified an issue impacting campaign sending, which may cause campaign sending delays for some customers. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and will share further updates as soon as more information is available.

2. identified Mar 20, 2026, 08:36 PM UTC

   We have identified the cause of the issue affecting campaign sending service. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

3. monitoring Mar 20, 2026, 08:56 PM UTC

   We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

4. resolved Mar 20, 2026, 08:58 PM UTC

   The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.