Brevo incident

Delay in SMS Campaign Delivery

Resolved after 1 hour 13 minutes, affecting SMS Campaigns, on April 8, 2026.

resolved Apr 08, 2026, 06:29 PM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Apr 08, 2026, 05:16 PM UTC
Resolved
Apr 08, 2026, 06:29 PM UTC
Duration
1h 13m
Detected by Pingoru
Apr 08, 2026, 05:16 PM UTC

Affected components

SMS Campaigns

Update timeline

  1. investigating Apr 08, 2026, 05:16 PM UTC

    A limited number of clients may experience delays in SMS campaign delivery, as campaigns with URL shortening enabled may encounter processing delays. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. monitoring Apr 08, 2026, 05:49 PM UTC

    The impact has been mitigated, and no errors are currently observed across the affected services. We continue to monitor our systems closely to ensure stability. An update will be provided once the issue is fully resolved.

  3. resolved Apr 08, 2026, 06:29 PM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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