Brevo incident

Transactional sending is impacted

Resolved after 50 minutes, affecting Transactional emails delivery and SMTP, on April 17, 2026.

resolved Apr 17, 2026, 07:48 AM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Apr 17, 2026, 06:58 AM UTC
Resolved
Apr 17, 2026, 07:48 AM UTC
Duration
50m
Detected by Pingoru
Apr 17, 2026, 06:58 AM UTC

Affected components

Transactional emails deliverySMTP

Update timeline

  1. investigating Apr 17, 2026, 06:58 AM UTC

    We’ve detected an issue affecting transactional email sending, and as a result, clients may be experiencing disruptions when sending transactional emails. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. identified Apr 17, 2026, 07:11 AM UTC

    We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

  3. monitoring Apr 17, 2026, 07:19 AM UTC

    We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

  4. resolved Apr 17, 2026, 07:48 AM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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