Brevo incident

Issue with Ecommerce orders

Resolved after 11 minutes, affecting E-commerce and E-Commerce API, on October 7, 2026.

resolved Oct 07, 2026, 12:32 PM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Oct 07, 2026, 12:21 PM UTC
Resolved
Oct 07, 2026, 12:32 PM UTC
Duration
11m
Detected by Pingoru
Oct 07, 2026, 12:21 PM UTC

Affected components

E-commerceE-Commerce API

Update timeline

  1. investigating Oct 07, 2026, 12:21 PM UTC

    We’ve detected an issue affecting Ecommerce orders, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. monitoring Oct 07, 2026, 12:27 PM UTC

    We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

  3. resolved Oct 07, 2026, 12:32 PM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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