Brevo incident

Delay sending emails

Resolved after 4 hours 47 minutes, affecting Transactional emails delivery, on October 7, 2026.

resolved Oct 07, 2026, 12:03 PM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Oct 07, 2026, 07:15 AM UTC
Resolved
Oct 07, 2026, 12:03 PM UTC
Duration
4h 47m
Detected by Pingoru
Oct 07, 2026, 07:15 AM UTC

Affected components

Transactional emails delivery

Update timeline

  1. investigating Oct 07, 2026, 07:15 AM UTC

    We’ve detected an issue affecting sending emails. As a result, some customers may see emails delayed by 6 to 8 minutes. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. monitoring Oct 07, 2026, 07:37 AM UTC

    We have mitigated the impact and are seeing no delays now. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

  3. resolved Oct 07, 2026, 12:03 PM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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