Resolved after 2 minutes, on October 5, 2026.
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
Update timeline
- investigating Oct 05, 2026, 07:18 AM UTC
Between 07:00 UTC and 07:08 UTC transactional emails were delivered with a delay of approximately 8 minutes. The delay was caused by connectivity errors with an internal component of our transactional sending pipeline. Affected messages were queued and delivered once connectivity was restored — no messages were lost. Delivery latency has returned to normal.
- identified Oct 05, 2026, 07:19 AM UTC
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
- resolved Oct 05, 2026, 07:20 AM UTC
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
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