Brevo incident

Issue with push notifications in conversation mobile app

Resolved after 15 minutes, affecting Inbox and Calls and 1 more, on September 25, 2026.

resolved Sep 25, 2026, 02:57 PM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Sep 25, 2026, 02:42 PM UTC
Resolved
Sep 25, 2026, 02:57 PM UTC
Duration
15m
Detected by Pingoru
Sep 25, 2026, 02:42 PM UTC

Affected components

InboxCallsMeetings

Update timeline

  1. investigating Sep 25, 2026, 02:42 PM UTC

    We’ve detected an issue affecting push notifications, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. identified Sep 25, 2026, 02:49 PM UTC

    We have identified the cause of the issue affecting push notifications. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

  3. resolved Sep 25, 2026, 02:57 PM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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