Brevo incident

Degraded performance - Email Links

Resolved after 3 hours 4 minutes, affecting Marketing email tracking links and Transactional emails tracking links, on September 8, 2026.

resolved Sep 08, 2026, 07:35 PM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Sep 08, 2026, 04:31 PM UTC
Resolved
Sep 08, 2026, 07:35 PM UTC
Duration
3h 4m
Detected by Pingoru
Sep 08, 2026, 04:31 PM UTC

Affected components

Marketing email tracking linksTransactional emails tracking links

Update timeline

  1. investigating Sep 08, 2026, 04:31 PM UTC

    We’ve detected an issue affecting Links in emails, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. identified Sep 08, 2026, 06:23 PM UTC

    We have identified the cause of the issue affecting the services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

  3. resolved Sep 08, 2026, 07:35 PM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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